FAQ

How can I contact you?

For other questions, concerns or business inquiries please email me at info@jacquelynnramos.com

When will I get my order?

Usually it wakes 3-7 days to fulfill an order, after which it’s shipped out. The shipping time depends on your location but it can be estimated as follows:

USA3-4 business days
Europe6-8 business days

[Covid-19]: Our fulfillment times may be longer than usual. If you have any questions reguarding your order please email me: info@jacquelynnramos.com

Why am I paying seperate shipping costs for prints & stickers?

I do not ship the prints out, they are fulfilled through a print on demand company. I do not have controll over those shipping costs. I ship out the stickers myself, with tracking, which is why a sparate cost for sticker shipping appears.

Can you make a custom portrait of me?

Unfortunately, I am not currently taking personal portrait commissions. I am only available for commerical work. If you are a business or public figure please visit my contact page.

How can I return my order?

For more information visit my Returns Policy page.